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Yes, you can cancel your order within 24 hours of placing it. After this period, the order might have already been processed and shipped, making it ineligible for cancellation.
To cancel your order, please contact our customer service team as soon as possible with your order number and the reason for cancellation. You can reach us via email at [email protected] or by phone at 08105349930
There are no charges for canceling an order within the 24-hour window. If the order has already been processed and shipped, you may need to follow our return policy to send the item back once it arrives
If your order is canceled within the allowed time frame, we will process a full refund to your original payment method. Please allow 5-7 business days for the refund to reflect in your account.
If you missed the 24-hour window, you could still return the item once it arrives by following our return policy. Contact our customer service team for further assistance.