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Shop What's New Sign inHelp with password
If you’ve forgotten your password, click on the “Forgot Password” link on the login page. Enter your registered email address, and we will send you instructions to reset your password. Follow the link in the email to create a new password.
To change your password, log in to your account and go to the “Account Settings” or “Profile” section. Select “Change Password” and enter your current password, followed by your new password. Save the changes to update your password.
If you suspect your password has been compromised, change it immediately by following the “Change Password” steps. Additionally, contact our customer service team to alert them of the issue, and review your recent account activity for any unauthorized actions.
For better security, create a password that is:
- At least 8-12 characters long
- Includes a mix of upper and lower case letters, numbers, and special characters
- Avoids easily guessed information like names or birthdays
Check your spam or junk mail folder for the password reset email. If you still do not receive it, ensure that you entered the correct email address and try again. If the problem persists, contact our customer service team for further assistance.
It’s good practice to change your password every 3-6 months, especially if you suspect any security issues. Regularly updating your password helps protect your account from unauthorized access.